Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 62 reviews)); "The staff is great and communicate well." ((in 45 reviews)); "Met some great people and enjoyed the work." ((in 40 reviews)); "Great coworkers and discounts on rooms." ((in 35 reviews)); "The money was good." ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 91 reviews)); "Low pay and dealing with angry guests." ((in 84 reviews)); "very busy and long hours" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 24 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Embassy Suites reviews

3.3

54% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Mar 11, 2015

It was A Great Company to work for it!

Concierge

Recommend

CEO approval

Business Outlook

Pros

When they hired me in 2001 it was a great environment to work at ,all the employees always very courteous,with one another,and we will always get courses to improve our guest services attentions.

Cons

Being working at hotels ,wich are open 24 hrs a day you find some different schedules to work at like grave yard ,mornings,evenings holidays and weekends.

4.0

Feb 28, 2015

Fair, but needs improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Located off Interstate 95 headed towards Richmond VA and located 5 minutes from Fort Belvoir.

Cons

No space to grow, compensation very minimum, management team still learning.

4.0

Feb 25, 2015

Fulfilling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Every day was an adventure...

Cons

Long hours including weekends and holidays...

Viewing 1090 - 1092 of 1,198 Reviews

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Jobs at Embassy Suites

Morning Dishwasher 7am-1pm

Van Driver / Housekeeping person

Embassy Suites

Embassy Suites reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It was A Great Company to work for it!

Fair, but needs improvement

Fulfilling

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Jobs at Embassy Suites