Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 62 reviews)); "The staff is great and communicate well." ((in 45 reviews)); "Met some great people and enjoyed the work." ((in 40 reviews)); "Great coworkers and discounts on rooms." ((in 35 reviews)); "The money was good." ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 91 reviews)); "Low pay and dealing with angry guests." ((in 84 reviews)); "very busy and long hours" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 24 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Skip to content Skip to footer

Notifications

Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

54% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Dec 8, 2022

over worked a lot with promise of raise

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

the employee benefits are nice.

Cons

I wouldn't recommend working for an atrium hospitality chain

5.0

Dec 1, 2022

Embassy Suites

Attendant

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great atmosphere

Cons

Organization sometimes was off every now and then

5.0

Nov 30, 2022

I like it….

Restaurant and bar manager

Recommend

CEO approval

Business Outlook

Pros

I used to be a bartender at the same property for a number of years and saw many managers come on go. It took me awhile to actually consider management sincerely. I always said I would never do it. I’m so glad I have so far. Advancement opportunities and you’re part of the Hilton family, you can stay at any Hilton property for 45 dollars a night,Obv some exceptions) and other great Benefits. Overall it’s my first foray into hospitality management and I’m enjoying the variety and problem solving.

Cons

Hotels operate everyday of the year. Keep that in mind. It doesn’t mean you have to work every holiday, but in management you’re alway the one responsible. So yeah…

Viewing 271 - 273 of 1,198 Reviews

Top companies for "Compensation and Benefits" near you

The Leading Hotels of the World

3.6★Compensation & Benefits

Vallnord Ski Resort

4.0★Compensation & Benefits

Jobs at Embassy Suites

Morning Dishwasher 7am-1pm

Van Driver / Housekeeping person