Emergo by UL reviews

The workload is very high, and the work generally complex. But this can be a positive for those who appreciate the challenge and dont want to be bored at work

-Semi annual reviews: Reviewing your work twice a year and having no true metrics of actual work is unreasonable (unless you’re on the Sales or Marketing team, ex: measuring the amount of sales or clicks per page). Project management can claim they assess how many projects each PM has or how long it took to send an intro email from point of sale, but this doesn’t accurately capture work on the project. As an example, you’ll receive a proposal for new project and get it all set-up in due order, but then on the kick-off call you discover that all of the objectives/requirements/timelines outlined in the proposal were actually incorrect and the client says Sales told them differently. This results in more work and then dealing with the challenge of needy or irritated clients. This happens frequently and has been brought up in employee feedback surveys, as well as quarterly meetings. People have provided suggestions to have PM sit in on client sales calls to understand how sales pitches projects, but this is almost always avoided. Zero transparency, yet sales can come over and ask you to take care of their client (since this affects their bottom line). -Career progression: Having no true metrics for performance reviews leads to measly % pay raises. As another reviewer mentioned, this micro-tick of pay is matched with a “new title”. -You can make suggestions and improvements to processes until you’re blue in the face but often these are received with a smile and nod and never explored or implemented. -Slow to keep up with technology: For example - so many binders of intake forms on people’s desks and use of Sharepoint. -Work/life balance: When you’re away on PTO or on holiday or covering for a coworker, the emails keep flooding in and you’re expected to stay on top of it or catch up when you return, so really there is no break. This balance is a result of the company culture. Also, flex time is simply offering different times to start and end your day, which you must commit to. There is no work from home/remote. -There is no official policy for maternity/paternity leave, so be prepared for FMLA after a negotiated leave/use of PTO. -Managers have no time to actually manage or mentor their team because they often have their own project workload or are tasked with documentation. -Turnover rate is frequent. -401(k) match