It was the best job I've ever had. - Anonymous employee AIG Employee Review

5.0
Dec 22, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits! The CEO, Robert Benmosche, sent out an employee survery and he cares and listens to the employees and is making good changes because of this. He believes the employees are the rock of AIG!

Cons

AIG is consistenly outsourcing the U.S. employees jobs or replacing them with IVR systems. Quality one on one customer service is becoming obselete and the customers are the ones who suffer for it. The brokers suffer from this as well and they are the ones who make the company billions of dollars each year. Management is top heavy too!

Explore other reviews about AIG

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and culture

Cons

Heavy off shore contractor population

1
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

See lots of interesting accounts Coworkers are pretty friendly

Cons

Too bureaucratic Unrealistic production goals Temperamental management Out-of-date systems Very high turnover leading to a lot of teams being overworked

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