Good experience as a stepping stone to a better job - Multinational Client Executive AIG Employee Review

3.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Large network with global reach, you will learn a lot about the multinational process and insurance regulations in different countries

Cons

They do not have a very good back office system, their whole policy issuance and premium tracking system is frankensteined together from old pieces of other systems. A lot of things are built manually in spreadsheets and word documents and uploaded. None of the systems talk to each other, so you have to reach out to people constantly to see what the policy status is. Also, you get a lot of negativity from top management, a lot of "how did you fail AIG this year, and what will you do to make us better next year". Honestly it feels very toxic. It is fine for a stepping stone and to learn about the business and regulations in different countries and so on, but I would find it depressing to spend more than a few years there.

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5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and culture

Cons

Heavy off shore contractor population

1
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

1
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