Stable telecom giant: good place to develop skills, more job security than most, compensation package is competitive. - Lead Financial Analyst AT&T Employee Review

4.0
Nov 16, 2008
Recommend
CEO approval
Business Outlook

Pros

My comments refer to the Finance organization of AT&T (everybody reporting to the CFO): it includes hundreds of FP&A (financial planning & analysis) and accounting professionals, plus specialized finance functions such as treasury and pension plan management. Stable company with ample opportunities for lateral movement, high degree of professionalism, good place to develop corporate and functional skills, decent package of salary + benefits, company is respected worldwide, telecommunications is an interesting industry. Being such a large company with thousands of jobs openings at any given time and dozens of offices, AT&T usually work with you to find a new position if your job is "right-sized" or if your life and interests change. The culture is for the most part collegial and respectful of work-life balance. AT&T offers tuition reimbursement for approved higher-education degree programs and reimbursement for successful completion of CPA and CFA certifications. The company will also cover the ongoing fees for keeping the CPA and CFA designations.

Cons

Large, bureaucratic, conservative, not very good at flexible work arrangements and telecommuting. While there are plenty of good jobs at the "individual contributor" level, odds for landing supervisory jobs ('Director level") at AT&T Finance are long If you are not identified as one of the "golden boys and gals" in the first few years of employment, chances for promotion are essentially nil. As a result, a number of experienced, accomplished individual contributors leave after a few years to explore positions of more responsibility somewhere else. Package of benefits is still good (pension plan +401(k) match is a great combination!) but it is becoming increasingly less rich for managers. Everything from relocation packages to health care co-payments has been under pressure the last few years... a trend I see continuing. At least in the Finance organization, do not expect a generous training budget for experienced professionals. Good luck on trying to have a conference or special course approved.

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5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

love it all Great pay Great products and services Well known name Leader in industry

Cons

Always changing Recent salary cut

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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