Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AT&T

      Engaged Employer

      AT&T reviews

      Program Manager - Senior Technical Program Manager AT&T Employee Review

      4.0
      May 26, 2018
      Senior technical program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      TUniversity - Offering everything from Harvard management, strategy and analytics courses to tuition aid for degree and non-degree programs for all management employees. Growth - You are fully supported in pursuing career pivots within AT&T and there's a healthy respect for employee happiness and professional desires. Benefits - Excellent!

      Cons

      AT&T seeks to cut it's workforce by half on advice from silicon valley and in order to maintain a competitive cost structure. However, the lay offs occur overtime at the rate of 2-3 times per year represented as employee "surpluses". This creates a pervasive and perpetual sense of doom and gloom among its employees making it a negative place to work.

      avatar
      AT&T Response
      8y
      Thank you for your feedback! As we continue experiencing changes in the industry and technology, its imperative that our people stay caught up with continuous learning programs. This also means we sometimes have to restructure to meet the needs of the business. When this happens, we do our best to offer our people as many options as we can to find new opportunities in and outside of the company. We appreciate you and your input.

      Explore other reviews about AT&T

      5.0
      Jul 1, 2026
      Ihx (in home expert)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company vehicle, flexibility, leads provided

      Cons

      Work life balance was disproportionate to salary

      5.0
      Sep 23, 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

      319
      avatar
      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
      See reviews by: Helpful|Rating|Date|All
      Related searches: AT&T jobs | AT&T salaries | AT&T benefits | AT&T interviews | AT&T conversations
      AT&T reviewsAT&T Senior Technical Program Manager reviewsAT&T review