Don’t let AT&T fool you into believing they care about you — they don’t. - Project Manager AT&T Employee Review

1.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Free coffee and that’s all

Cons

They make sweeping decisions for the entire workforce that could really put some employees in an awful position, but they only care about their bottom line, so all employees are expendable. They pretended they believed in a hybrid work model, allowed people to move around the country during covid, and they are now forcing everyone back to the office. But not to the office they were before. No - they are making everyone move to Dallas or Atlanta. And if that doesn’t work for you or your family? Bye! They are making employees pay for parking so the city of Dallas benefits from the parking garage expense. They keep cost of food high in the cafeteria so surrounding restaurants profit off of employees. Let’s be real. They spent millions on the “discovery district” and need to fulfill their commitment to the city of Dallas to drive business, so they have to make everyone go in. They timed their employee satisfaction survey to close the week before they announced the return to the office. The return to office effort is just a force reduction exercise and everyone knows it. Additionally, the CEO is a curmudgeonly dude who pretends to be care about diversity but look at upper management and tell me that’s true. Finally, AT&T doesn’t care about you, person who is considering this place of employment. They will capitalize on the skills you bring, and then boot you for some reason they will make up. Maybe you’ll get some money on your way out, but I wouldn’t count on it.

Explore other reviews about AT&T

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good to work in a finance team

Cons

No complains with anyone, everyone r very good

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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