Okay for short terms, but will leave long term - Software Engineer I AT&T Employee Review

3.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

This is a great place to learn some essential skills once you enter the workforce. You get 23 days of PTO when you start off and unlimited sick days. The insurance is just okay and is there if you want it. You also get a 401K match if you stay with the company. The work locations are okay, but give off very old office vibes since they are not very renovated. This is the type of workplace where you will be slightly uncomfortable all the time, but overall okay with what you get paid in the long term. Suggestion: If you are just starting out, stay in and learn what you can and then leave for a better job. If you are older, keep the job if you are okay with dealing with annoying situations constantly.

Cons

To save money, they decided to close many work locations across the US and instead concentrate offices in four states: CA, NJ, GA, TX. If you want to advance, upper management says to move to TX. This will cause many people to either relocate or quit within a 3-month time span. They do this instead of doing mass layoffs (and paying for a severance package). Additionally, they are pushing many people in the company to retire early. Upper management is not very thoughtful and rude. At the end of the day, they only care about their budget and not the workers' livelihoods.

Explore other reviews about AT&T

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it was a nice experience and I learned a lot.

Cons

The communication and coordination between the company and the teams could be better,

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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