Bumpy Ride Ahead - Lead Pricing Manager AT&T Employee Review

3.0
Aug 13, 2023
Recommend
CEO approval
Business Outlook

Pros

At this time AT&T is slashing labor costs as well as consolidating management personnel around Dallas and Atlanta (and some DC, etc.) and doing this by elimating jobs outside of these cities and posting new (and fewer) jobs in these cities. If you’re willing to work in one of these locations you might have the opportunity to pickup responsibilities and gain visibility - and potential for advancement - faster than typical if you let AT&T lean on you as it settles into some sort of new norm. And while it’s not a hot tech company like some others it has instant and national brand recognition which wouldn’t be bad for your resume, depending on your role and ambitions.

Cons

At this time AT&T is slashing labor costs as well as consolidating management personnel around Dallas and Atlanta (and some DC, etc.) and doing this by elimating jobs outside of these cities and posting new (and fewer) jobs in these cities. If you’re willing to work in one of these locations you might have a lot dropped on you with limited recognition while the company finds a new equilibrium. That includes the potential of being caught in the next round of cost costing. Depending on your role and ambitions AT&T’s name may not have the same cache it may have once had.

Explore other reviews about AT&T

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good company, nothing bad to say.

Cons

Heavy metrics driven, if you are not a great sales person, may not be the job for you.

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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