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      AT&T

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      IT at AT&T is Changing - Lead Principal-Technical Architect AT&T Employee Review

      4.0
      Sep 12, 2015
      Lead principal-technical architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      AT&T has undertaken an aggressive program to train IT employees across a broad range of technologies, and has a big focus on facilitating personal growth. In the right areas of the company, opportunities to do something new are rich. Pay is competitive, bonuses are strong, benefits are a full suite. Flexible working arrangements can be made.

      Cons

      So much is dependent on the particular organization. Some management is much more on board with developing their employees than others. In many areas, there is a very strong delivery focus, at the expense of some of the better things at AT&T. Change is hard, and AT&T is making big changes in the IT department. Health care continues to degrade year over year, but is competitive across the industry. A shift to location-centric workgroups has started to put a shadow of doubt on telecommuting, even though the company officially encourages it.

      avatar
      AT&T Response
      10y
      We appreciate your feedback and will make sure it gets heard. We pride ourselves on providing world class pay, benefits, training, and growth opportunities and appreciate you acknowledging things we do well. We truly care for our employees and thank you for your input on what we can improve upon.

      Explore other reviews about AT&T

      5.0
      Jun 26, 2026
      Senior scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent company to work for

      Cons

      No cons for this company

      5.0
      Sep 23, 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

      319
      avatar
      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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