Company firing those who critcize CEO's age-discrimitory comments - Software Engineer AT&T Employee Review

1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

You take a paycheck home.

Cons

Uncompetitive, below market rate salary. Terrible health and dental plans. The plans used to make up for the bad salary, but that went down the toilet last year when the new "gold" plan became last year's "bronze". You have to pay a big premium if you want any out of network coverage. What a joke. Company is filled with bootlickers who are too busy kissing up to Stankey to do anything about the sinking Titanic. The CEO made some legally questionable comments during the last town hall. Someone on Yammer (Viva Engage) had the courage to demand that a recording be published so that everyone could hear what John Stankey had to say about older employees. That individual was fired on the spot and was gone the next day. Company is pushing return to office as a layoff mechanism to avoid having to pay severance. They are getting rid of hub locations and telling those impacted to move to Dallas or Atlanta on very short notice and at their own expense. (Relocation costs are not covered.) You are required to respond to the letter by October, and to report to the new location by January. My advice to anyone considering working here: if you are out of college, use this company as a hopping stone to jump-start your career, but do not stick around. They will not take care of you, and they will screw you over. Company has no long-term vision and your skills will stagnate here.

Explore other reviews about AT&T

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good company, nothing bad to say.

Cons

Heavy metrics driven, if you are not a great sales person, may not be the job for you.

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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