Great until they made me redundant in lockdown - Senior Negotiator AXA UK Employee Review

4.0
Oct 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Helping great customers, products I believe in, normally supportive employer, 35 hour FTE week. Paid leave, good holiday, bonus.

Cons

Made large parts of the staff redundant in lockdown after telling us we were all keyworkers and made us able to work from home buying. Chronically understaffed, making back office workers assist on the front line instead of getting sufficient claims handlers. Terrible blame culture. Dead man's shoes career progression. Promotion interviews all in the outdated STAR format. They monitor how long you pee for.

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AXA UK Response
5y
Thank you for taking the time to write a review, it was great to read the pros you listed. The redundancies we have just had to make in October 2020 were not as a result of the Covid-19 crisis but as a result of changes we are making to digitalise, to stay efficient and to continue to focus on our customers. Redundancies are very sad for all involved and we are committed to supporting all our staff that may have to go through that very difficult process. All your comments will be taken on board and used as part of our continuous improvement process.

Explore other reviews about AXA UK

5.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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