Horrible job with great benefits - Anonymous employee AXA UK Employee Review

2.0
Oct 26, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are superb and the salary is ok considering. Fortunate to still be full-time considering current events

Cons

The job itself can be horrendous due to the customers, which is understandable considering it’s a call centre role, and the internal communication leaves a lot to desired for. Some of the systems & processes could do with an upgrade too but suggestions often fall on deaf ears

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AXA UK Response
5y
Thanks for your review. Given your comments and the fact you are a current employee I would like to suggest you perhaps talk to your line manager around the communication you feel is lacking. Our IT systems are being upgraded as write this and in a very short period of time all employees of AXA UK will be on the latest Microsoft systems allowing fantastic access and communication with each other. I hope this helps with that part of your concerns.

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5.0
Oct 4, 2022
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CEO approval
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Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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