Quite demanding - Motor Claims Handler AXA UK Employee Review

2.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues and great office space

Cons

They throw you in the deep end during training and they’re understaffed so customers will be in the queue waiting for a very long time. The motor claims department has a lot of backlog

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AXA UK Response
2y
Hello, Thanks for taking the time to share your views. We're always keen to learn how we can make life at AXA positive for everyone. We appreciate that the nature of some of the work we do at AXA can contribute to a pressured environment and recognise all the work that our colleagues do. We’re always developing training and mentoring programmes to support colleagues, providing them with the skills and knowledge to help customers – especially when things get busy. I’m sorry that you haven’t felt supported by us in this way. We'd recommend that you speak to someone in your leadership team about your concerns. AXA People Team

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5.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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