Pros
- Benefits, PTO, overtime pay on Sundays + holidays --> HOWEVER, one of the reviews says we get double time and a half on holidays. This is absolutely 100% not true. It is only 1.5x pay. - Friendly coworkers - Clean, modern office in a good location - International company with possibility to work/visit abroad (have yet to get these opportunities as this office has only been open 5 months)
Cons
- There will eventually be 100+ call center employees. You will soon just be another blip on the radar - They keep hiring managers at the same time as customer service reps who join the SAME training class that they are supposed to manage. After a month on the floor, reps have more experience taking calls and emails than the managers. Does this make sense? - After awhile, job is not interesting/stimulating/varied