If you feel like being a robotic slave to a company that compensates poorly, apply! - Customer Experience Specialist Agoda Employee Review

1.0
Mar 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Some friendly co-workers who work very hard but get no extra compensation for taking on more work; in fact, managers rather re-train and invest more in those who perform poorly than keep those who perform well

Cons

Poor management, at times clueless and demanding what they can't themselves achieve, don't arrive to work on time and unavailable when needed; HR is supposed to be responsible for employee satisfaction yet won't return a single email or phone call

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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