Pros
Multiple benefits for working in Policy Management. As the saying goes with most things, the more you put in the more you will get out of it. The company offers contributions to private health, motor, home insurance. Support with insurance qualification with cpd. Onsite visits ie banking, dentist, massage etc
Cons
My experience of policy management dpt has been very positive from day one with full training and a buddy system provided. The working day can be challenging as most days theres a heavy workload and at times there are many complex cases to get through but everyone on the team pulls together and is always supported when they do speak up where help is needed and rewards are felt at then end of the day for getting the job done. If I ever have an issue I have to raise, following the provided channels I have always felt listened to, be it by seniors, specialists, even trainers, and particularly the management team who are very approachable and welcome feedback of allsorts. There is a shadowing initiative for entry level upto manager level so you can see other departments. Im surprised to read some of the nagative comments here and if I ever got to that stage Id move along and explore jobs elsewhere. Its pity people feel the need to stay in a job they are unhappy with and try to bring down the morale of their colleagues on this site simply because they have been in the job for too long and feel their hands are tied where they are not.