Customer Implementation Analyst - Anonymous employee Amadeus Employee Review

3.0
Jun 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment, multicultural company, world leader on the GDS market, interaction with biggest companies in the travel and tourism industry (airlines, travel agencies...)

Cons

Monolithical company. There's a lot of room for improvement (processes, tools) but most of the suggestions we made got rejected for political reasons. After a while the employees get frustrated and stop making suggestions; they accept their fate and just do what they're asked to.

Explore other reviews about Amadeus

2.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Learning opportunities, every day brought something new to tackle or explore - Decent benefits package that covered the essentials - Competitive salary relative to industry standards

Cons

- Management is aggressively enforcing a hybrid model, even for remote employees, and is rescinding previously agreed upon contracts. There's a glaring lack of strategic vision from leadership. - If you're based in Europe or North America, job security is virtually nonexistent unless you're in upper management. Roles are being shifted to India, Colombia, and the Philippines, with cost-cutting prioritized over talent, experience, or loyalty. - The forced migration to Azure, compounded by poor planning, is draining resources. And employees are paying the price — not just through increased workload, but by being let go in recent layoffs (October '25). With many of the positions eliminated quietly transferred to offshore. - Layoffs are being justified as “market alignment” and financial necessity. Yet at the same time, the company continues to absorb small to medium-sized companies, raising serious questions about transparency, priorities, and long-term stability.

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