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American Red Cross

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Telerecuting? More like Teleharassing - Anonymous employee American Red Cross Employee Review

2.0
Apr 29, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally people are very kind here. The training was also amazing since our trainer was hilarious and I felt very happy to be a part of the American Red Cross. The job also pays a decent wage.

Cons

However, I personally feel awful about the job we do. Sure, we do help save lives by bringing blood donations in by WILLING donors. But the people who want to be off the call-list or have a significant chance of not being able to donate blood in the future should be taken off. Plain and simple. We get paid to bother people. Basically. Management pressures us to not take people off the call-list because the list is our "job-security." That's pretty messed up if you ask me. It's almost as if donors become property of the Red Cross and only in extreme circumstances can they be taken off. Also, I'm not sure if it's true or not, but we were told early on that if someone is taken off the list, they can never donate with the Red Cross again. What?!

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Pros

Position on G-Levels and on site

Cons

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2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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