Customer Service - Customer Service Representative Aon Employee Review

3.0
Feb 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Good training, excellent help by senior reps while on the phones.

Cons

Low paying, long hours, not diverse

Explore other reviews about Aon

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great program

Cons

Small office but they’re getting a new one soon

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great role to transition into the insurance industry. Many resources and opportunities to expand technical knowledge. Client visits are great if you like to travel. Lucky to have a manager who doesn’t micromanage. If you’re organized, driven, and good at communicating you’ll do great.

Cons

Can be stressful at times around busy renewal cycles. Travel often depending on industry and clients.

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