4.0
Aug 29, 2008
Former employee
Honolulu, HI
Recommend
CEO approval
Business Outlook
Pros
friendly work environment; solid new employee training; paid technology training; flexible hours for parttime employees; great product discounts; very satisfying to provide terrific services that change lives; best customer service provider in the world; great cooperation and support among non-management employees; cool & modern facilities;
Cons
having to spend your time selling cellphone service for iphone; association with AT & T; poor compensation and rewards for outstanding employees--pretty much everyone is equal; mixed messages from management about what is more important--helping customers or making sales quotas; too much emphasis on selling extras that new users don't need right away;