Buen trabajo, prestaciones y apoyo - Consumer Care Agent BAT Employee Review

- Complete autonomy with schedule which provides for a nice balance between work and personal life - Impact people who are trying to grow their careers - Company car and free* gas is pretty nice

- Autonomy & freedom does leave time where you have to be self-motivated to keep going and push forward

Very strong compensation package, lots of very nice genuine people on the Reynolds US side

Toxic, politically charged environment, cliques of people each trying to place their own people in roles. A singular mis-trust and dislike of "outside" people who are brought in to move the company forward but the existing people who have worked there for years and years are all trying to protect and sustain their own roles and their own cliques. All show and pretty presentations but no meaningful, meaty strategy