Branch Associate - Anonymous employee BBVA Employee Review

2.0
Mar 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our branch has fantastic people to work with, good benefits other then health insurance, many paid holidays throughout the year

Cons

Corporate pays no attention to what's going on, staffing levels keep getting reduced putting more and more work on the already thinly stretched staff, sales goals are ridiculous and getting worse all the time, micro-managing from the upper management is out of control, constantly adding more and more duties with less staffing and no more pay, health insurance is really expensive and still not even good, Computer systems are AWFUL, always going down. Customer service at the call center is terrible and they tell the customers incorrect info often. Online banking platform that is expected to be pushed so hard down the customers' throats is terrible and isn't working more often then not.

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Pros

Lean deal team size learned a lot

Cons

Below standard street pay for interns

2.0
Apr 18, 2026
Recommend
CEO approval
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Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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