Think before you apply - Service Workshop Leader BD Employee Review

Service Workshop being run as a production line. Minimum target of units required repaired per day, if the engineer didn’t meet daily targets, they were held accountable. Some faults on infusion pumps were problematic and took longer to diagnose, so you could easily be behind your daily target due to fault finding and testing. I was also part of the production daily output, but also had to manage a team, go to meeting after meeting after meeting, create strategies etc. I was also held accountable for lack of output and had to justify as to why I didn’t meet daily target. I found that management were difficult to approach and wanted to hear ‘Yes’ to the impossible. Long hours. Overall the ‘BD’ experience was extremely disappointing and it’s not a company I would want to work for again.