Support staff needs better support - Word Processor BDO Employee Review

3.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture is decent, and can improve upon it by hiring more people of color.

Cons

As a former member of the admin support team, the group needs better support from upper management and from HR in regards to handling conflict amongst one another and amongst the professional staff (Tax and Audit people). Admin support also needs better wages and better raises. Also, it should not be required for Admin support to complete performance reviews or to set goals, especially if there isn't a position above their current role that they can work towards (and especially if there are no positions being created for admin support can be promoted to).

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5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and range of opportunities

Cons

Tools available and total pay

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Consultants were not overworked, and people are generally staying in their own lane. Strong knowlegeable teammates and lots of internal resources to grow. Work life balance was good.

Cons

I left during a time of transition, since the top practice director retired and the EBA leader took over as interim leader. This interim guy seemed to be waiting for something to take any action with current resources, and he was not too interested in rallying or figuring things out as a team. If he had expectations, they were never communicated to me. The lack of clarity was very challenging for me personally, and it came off as a lack of support. I think others in the team probably feel similarly.

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