Pros
Salary and benefits are above average
Cons
Unclear policies and procedures and awful technology, any single task needs to be done at least twice to complete, either because the system is not working (an every day issue) or because so and so says this process should be done this way, but other manager says the procedure was changed a couple of months ago ("Didnt they tell you??"). Frustration is everyday's bread and people stay there forever (many old schools ruling the place) just because they cannot find something better, but actually feel unhappy with the company. New management has promised improvement in many areas, but this is going on for more than a year and many promises had already been broken.