Client Vs. Member Satisfaction - Program Manager CGI Employee Review

3.0
Aug 7, 2016
Recommend
CEO approval
Business Outlook

Pros

CGI has a number of longstanding stable accounts Decent share plan and 401k, though, neither are amazing. Decent entry level positions.

Cons

Client satisfaction seems to be a much greater focus than member satisfaction. - CGI has lower pay for members likely due to low bidding - CGI lacks conflict management relating to protecting members from client's poor behaviors - CGI has very little focus on member career progression, largeat focus is on keeping seats filled Entry Level Positions pay low and increases are meager, which includes promotions. Meaning standard raises occur and seem to ignore CGI and client specific role/title changes. Build your resume and get out.

Explore other reviews about CGI

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership Understanding of work/life balance

Cons

Don't really have any cons for this company

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no specific positives to highlight from my perspective

Cons

I worked at CGI in both India and the USA and observed similar workplace culture concerns across both locations. The only real difference was HR—India HR felt more supportive, while my experience with USA HR was disappointing. My employment ended shortly after maternity leave due to an alleged “lack of projects,” which I experienced as a layoff. I also observed what appeared to be misuse of position by some leaders, including blurred professional boundaries, preferential treatment, and expectations that went beyond normal workplace roles—at times resembling personal-assistant-style demands rather than professional conduct. Surprisingly, I also noticed inconsistent “policies” applied differently to different individuals. In some cases, it felt like the rules changed depending on who you were. When leadership became aware that someone was related to another employee in the organization, it sometimes felt like that person was singled out or targeted rather than treated objectively. Overall, these practices—whether through inconsistent treatment, perceived power misuse, or favoritism—undermine trust, damage workplace culture, and raise serious concerns about fairness and professionalism.

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