Too much talk, too little action - Director of Consulting Services CGI Employee Review

3.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great products and services Lots of potential Great people on a day to day basis Offices and facilities are very nice Benefits are decent Match 401k and Stocks are great

Cons

Leadership at the BU and Metro levels needs to be replaced in many areas. They've gone stale, been with the company too long, and have no recent outside experience. On top of that, they drank their own Kook Aid and don't care about the success of their teams. Being a DCS at CGI is one of the most thankless and difficult jobs you'll do. You're expected to sell, own delivery, and be an internal leader all at the same time. You most likely won't get much help and you will be heavily graded on your performance for every little thing and in the end, no matter how much you accomplish, it won't be enough. Don't fall for the "total compensation" package crap they tell you. The West BU hasn't had any bonuses in over 4 years because they "didn't meet the overall goals of the company". Your base pay is what you get. Selling services at CGI is next to impossible because they do very little marketing, no lead generation, and are mainly only known in the Public Sector. This means when you try to do anything besides that your prospect starts with "I've never heard of CGI". The internal motto is, "The biggest consulting company that you've never heard of". This makes selling anything much harder and it almost doubles the time to close a deal. There are a lot of people with long-tenures at the company. When I started I thought this was a good thing, but after being there, I realized it wasn't. The main reason there are a lot of people with long-tenures is that they get rid of anyone who doesn't meet their goals overnight and the ones that have been there so long are stale because they have very little exposure to other companies and processes. It's kinda like talking to your grandfather about politics - he's never going to change his mind because he knows everything and that's the way you do it. This company is PROCESS HEAVY! There is a form for everything, an approval for everything, and it takes so much effort and energy to do anything that by the time you're done you're frustrated and exhausted. The long-timers and leadership have made knowing these processes their main job (not selling, leading or mentoring) and look at you like your stupid when you get it wrong or have to ask for help.

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5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment Strong leadership

Cons

Room for growth can be limited unless you really seek it out.

2.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team for whom I worked was great. One of the best.

Cons

Other teams not so much. Herding cats and you end up taking over on an IMC call for something not even in your sphere. I feel they blacklist employees they RIF. I had a great Director try to get me in with other BUs and nothing. He tried again and again. Others who got RIF'd told me the same. Not good. Also, seems people look over their shoulders looking for the Grim Reaper. Not a good way to be. And the higher ups that are in charge of client retention seem to not be the ones on the firing line, only the consultants that did great work for the clients who decide to leave. HR who is supposed to help get another job within the company are worthless. They want you to do all the work. Also, CGI is so big teams only know what they know. Learning other teams' stuff seems to be frowned upon. How can you move around? This login makes you stuck.

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