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      CGI

      Engaged Employer

      CGI reviews

      Dreadful - IT Service Desk Analyst CGI Employee Review

      1.0
      Oct 11, 2021
      It service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to rarely work from home and colleagues in similar role are friendly and helpful, the same cannot be said for management.

      Cons

      Management are obsessed with micro management and are very quick to jump on your toes if spending more than 3 minutes taking a breather after a call. On the other hand very delayed or not responsive whatsoever when coming to them for help. Salary is no where near what it should be for the ammount of work/skills required to be good at the job. They preach the importance of mental health and how their values as a company allign with helping their employees, but in practise they fail extremely at it.

      Explore other reviews about CGI

      5.0
      May 27, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment Strong leadership

      Cons

      Room for growth can be limited unless you really seek it out.

      2.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team for whom I worked was great. One of the best.

      Cons

      Other teams not so much. Herding cats and you end up taking over on an IMC call for something not even in your sphere. I feel they blacklist employees they RIF. I had a great Director try to get me in with other BUs and nothing. He tried again and again. Others who got RIF'd told me the same. Not good. Also, seems people look over their shoulders looking for the Grim Reaper. Not a good way to be. And the higher ups that are in charge of client retention seem to not be the ones on the firing line, only the consultants that did great work for the clients who decide to leave. HR who is supposed to help get another job within the company are worthless. They want you to do all the work. Also, CGI is so big teams only know what they know. Learning other teams' stuff seems to be frowned upon. How can you move around? This login makes you stuck.

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