Best in Benefits - Service Desk Analyst CGI Employee Review

5.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Offer Hybrid and of if there's storm they will advise to wfh. HMO on day one with 350K MBL Life Insurance on day one 200 or 300K not sure on the exact amount Unlimited coffee/choco/tea Share Saving Plan Retirement benefit 3%-10% of your basic salary which you will get the 100% if you stay with the company for minimum of 5 years They don't deduct late on payroll but may affect performance review Once a year increase based on performance 10% Night diff Friendly atmosphere in general Government mandated benefits Performance Bonus every January based on performance Christmas basket Rewards and recognition quarterly - tenure recognition with monetary gift Referral Bonus 5K-30K Member assistance program - free legal or psych consultation up 5x unlimited online learning/course food is allowed on prod and mobile phones too (but not too much) Ability to earn leaves Bereavement of 1-3 days with 10K cash assistance Clinic, Shower Room, Sleeping quarter Restrooms have bidets Pantry offers affordable food Welcome Kit during training With different social clubs you can join, like hiking club, diving club, basketball club, badminton club, gaming club etc Company will provide brandnew laptop with complete accesories and bag CGI helps the community thru CSR initiatives

Cons

You need to pay for additional dependents around 500-1000 pesos Increase vary on your scores, one simple failed metric can cause no increase You need to submit your self evaluation and you have to do the 40 hours online course while doing your main job if you are promoted on the same year, you will no longer receive an increase You can only sleep for maximum of 4 hours in the sleeping quarter or else you need to email your manager if you want to stay longer If your rating is Needs Development (ND) you will really get 0 bonus or increase You may get perks for volunteering with some of the events but it will not count on your performance

Explore other reviews about CGI

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance was great

Cons

Little ability to move up in career

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no specific positives to highlight from my perspective

Cons

I worked at CGI in both India and the USA and observed similar workplace culture concerns across both locations. The only real difference was HR—India HR felt more supportive, while my experience with USA HR was disappointing. My employment ended shortly after maternity leave due to an alleged “lack of projects,” which I experienced as a layoff. I also observed what appeared to be misuse of position by some leaders, including blurred professional boundaries, preferential treatment, and expectations that went beyond normal workplace roles—at times resembling personal-assistant-style demands rather than professional conduct. Surprisingly, I also noticed inconsistent “policies” applied differently to different individuals. In some cases, it felt like the rules changed depending on who you were. When leadership became aware that someone was related to another employee in the organization, it sometimes felt like that person was singled out or targeted rather than treated objectively. Overall, these practices—whether through inconsistent treatment, perceived power misuse, or favoritism—undermine trust, damage workplace culture, and raise serious concerns about fairness and professionalism.

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