Good place to start your career - Customer Service Representative Capital One Employee Review

3.0
Oct 28, 2012
Recommend
CEO approval
Business Outlook

Pros

There is a very diverse culture, and you can find some truly amazing talented people. The benefits are great, and there are always events going on monthly.It is a great place for students and recent graduated getting their first start (like myself) When work is over it's over; there is no need to bring the job home.

Cons

WIth so many employees there is a lot of competition for promotions and opportunities. Although there are some amazing people, honestly it is hard to tell who to trust.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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