2.0
Oct 31, 2018
Anonymous employee
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
Impacting millions of customers lives.
Cons
Calibration Process. Managers are forced to put associates into calibrated buckets (rank order). Recently, managers now need to ensure any associates that fall into the bottom bucket (in some cases against the managers will) are forced to put said associates into a coaching plan, which is basically a dead end, and leads to termination.