So much potential, but poor management makes it a bad place to work - Design Manager Capital One Employee Review

3.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The designers I worked with were top notch and the projects were challenging and meaningful in my first few years. I will forever have amazing friends and connections from Capital One. The offices are nice. Your experience will all depend on who your manager is. I had amazing managers that supported me and my career in my first couple years (but also had horrible, toxic managers that had no clue how to manage people later on.)

Cons

So much turnover and change in the 4 years I worked there. My earlier years there were amazing but things went down the tubes in the last couple years with constant org changes and leadership changes. Current leadership lacks vision and bullies people. Several issues with gender and racial bias happening from the top. Promotions are based on favoritism. Lack of clear career growth and support. Underpays compared to bay area standards. Design is going through some real issues right now, It's really sad because the people and the work were so good, but the current environment is unbearable.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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