Good pay, bureaucratic nightmare - Anonymous employee Capital One Employee Review

2.0
Aug 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The pay is generally in the top 25% for the industry. - They usually promote from within.

Cons

- The bureaucracy is far crazier than anything I've seen in any other company. It can be very difficult to get through the red tape and get things done. Half of the people who work here are there to prevent the other half from doing their jobs. - They hire smart people, but most of them don't have any other experience. So they only know the Capital One way of doing things. They're convinced this is always the best way. - High Potential Program. There is an official "high potential" program they arbitrarily choose people and treat them differently. This creates a bit of a self fulfilling prophecy, but more importantly breeds resentment. - There is a weak approach to expense management. As a result. Most of the office is traveling at any given time even though they don't need to be. People will habitually fly from Toronto to Richmond Virginia for a single short meeting. People go on trips simply because they are young and like to travel. - Some members of senior management are religious fundamentalists and it shows.

Explore other reviews about Capital One

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Most advance tech stack. Cutting edge research

Cons

Performance management and feedback based system drives politics. Senior management usually works towards saving their own a** especially in legacy orgs

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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