Worst decision in my professional career - Senior Brand Manager Capital One Employee Review

1.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, 401k and vacation options. The corporate heads have a great vision & great ideas.

Cons

No appreciation for employees, the vision gets lost the further down the chain you go. There are way too many politics at play. They do not value long time employees. I've seen employees who have been with the company for 40+ years transferred to another location and then the branch closes & the employee laid off. They lay off employees when they close a location, employees are encouraged to apply internally, but are rarely hired. Capital One is looking to going "digital" so they want very few branches, so that mean very few employees, so if you want a company for the long haul, avoid here! They make big promises to get you on board and then there is no follow thru. In my 4 years, I've seen so much turnover, everyone below the CEO to me has changed. I've had 5 different managers in less than 4 years. I've seen older employees pressured and pushed out and managers advised to push older people out In favor of younger employees. There is very little career growth. Every person above me who was hired the past 4 years was external and very few people promoted, the ones who have been promoted have been "in" with leadership.

Explore other reviews about Capital One

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Most advance tech stack. Cutting edge research

Cons

Performance management and feedback based system drives politics. Senior management usually works towards saving their own a** especially in legacy orgs

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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