More cuts hurt the employees - Project Manager Capital One Employee Review

2.0
Sep 19, 2010
Recommend
CEO approval
Business Outlook

Pros

I did have a decent salary , benefits, 401k and vacation package.

Cons

Job instability, no job security, after years of commitment to a job, and sticking through management and company changes, three hurricanes and countless hours on the job beyond regular working hours, the upper management decide to outsorce my department because the upper management wants better "Scalability". Which computes to having little compassion for the employees and figuring a couple of weeks compensation makes up for twenty plus years service and loss of all benefits packages. Basically destroying all plans for future retirement and family security. When the economy is weak and the company is strong, this is the last thing that will help recovery in the age of such Liberal government spending. I don not want to be on the Government dole! We are the fourth department to be closed and outsourced since Capital One decided it wanted to be a bank and not just a credit card company. Basically they want to manage a company with no support workers, let it all be outsourced. Maybe good for the upper management teams but definately not for the avarage employee or for the economy in gereral. This company makes more than enough money to be profitable so money or cost savings IS NOT a factor as the outsourcing will cost more than maintaining the departments in-house, and all quality control and service responses will suffer. One of the big Company mottos is "Do the right thing" and in this case they definately did not follow their own standard.

Explore other reviews about Capital One

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is a plus here

Cons

Up to you to find opportunities to push yourself

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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