IT Senior Manager - IT Senior Manager Capital One Employee Review

3.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, time off, etc. Pockets of great leadership. Campuses are excellent - great work spaces and amenities. Coworkers are super bright, most committed to the success of projects, their teams, and their peers.

Cons

Confused on their identity. Want to be a "tech" company, but are a large financial institution. This conflicts with federal regulations/controls/and risk reduction practices needed to support a financial institution. Also has a tendency to do a full pendulum swing verses really thinking through broadscale shifts in direction. In this new agile world, senior leadership should pilot, implement, learn in smaller pockets vs. taking an all or nothing approach to everything they do. It's ok though because with the tendency to overcorrect, wait a year or so and it will balance back to what would have made sense in the first place...

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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