Apply somewhere else if you can. - Claims Assistant Chubb Employee Review

1.0
Jan 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers. Work is easy and self-explanatory. Opportunities to learn and potentially improve as a person.

Cons

Supervisors/Management in Phoenix building as a whole. No room to promote unless you switch departments completely. Micromanagement at it’s finest. Recent merger has caused a ton of issues. New company is very cheap.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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