Cisco is not what it seems, - Account Manager Cisco Employee Review

3.0
Feb 2, 2010
Recommend
CEO approval
Business Outlook

Pros

In some aspects, Cisco is a great company and a stable paycheck. Kind of like IBM of the 70's and 80's. . SOME great people who really do care. Great products and technology that customers want to buy. Solid market leadership in key areas and markets. Great vision and OK execution.

Cons

Some sales commit calls can be like a scene straight out of Glengarry, Glen Ross. Work, Work, Work 24/7/365. I was on the phone with my boss on Christmas morning dealing with a customer issue. It never ends, and the overly complicated processes that the company has in place slows productivity down incredibly, especially on the Services side. Career advancement is practically non-existent. If you're content with being a cog in the machine, you'll do fine. If yo'd like to advance your career, expect to make lateral moves annually but any true advancement usually comes at 8-10 years of service if you're lucky.

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5.0
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Recommend
CEO approval
Business Outlook

Pros

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Cons

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4.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

I decided to wait almost a year after leaving the company before posting a review. The primary reason being is that when you decide to leave an organization it is usually because there is something there that isn't aligning with you or what you want anymore however, the grass is not always greener someplace else. This has been my experience. In fact, the appreciation I have for the company has grown so much in my time away that I would really like to return. The company truly believes on promoting within and as an employee you are encouraged to grow your career within the organization and learn new skills by taking different positions. Benefits are excellent. Cisco is the industry leader for networking and now cloud. It is sometimes easy to forget that on the daily grind but you are working for the company that everyone looks to for network and infrastructure standards. Culture within the business units managing product lines give you a lot of freedom to be innovative and creative in your approach to your role. In most cases you are given a fair amount of autonomy and control over how you do your job provided that it aligns with the strategic objectives. Benefits, 401k match, RSUs and ESPP are amazing. And while the salaries aren't the top of the industry, they are above market and pretty competitive.

Cons

Cisco can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Cisco 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team. If you don't like where you are in Cisco or what you are working on, give it 6 months because you will be reorg'd. While it is sometimes necessary to realign the company to meet competitive threats or market demands, reorganizing the company once a year is excessive and tends to create a distrusting environment for the rank and file which makes being a leader in the organize challenging. There is a loss of momentum and motivation that occurs a few months before and a few months after reorgs so this leaves the company being effective at delivery and execution only about 70% of the time. While Cisco attracts some bright, motivated people the truth of the matter is you are either cut out for the company and its culture or you're not. If you aren't it will be painfully obvious to you and those around you. Sadly as a leader it is hard to cut dead weight from the team and the only really accepted way is via layoffs, which is why the company reorgs once a year despite the company line about the reorgs.

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Cisco Response
10y
Thank you for such a sincere review. We appreciate your feedback and hope you are pleased to see many of our "We Are Cisco" initiatives. Indeed, it can feel like Cisco frequently changes because it is part of our innovative culture. We thank you for your time with us and wish you the best.
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