Salary Entry Level - Customer Service Representative Citi Employee Review

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working environment and the culture.

Cons

Management, stressful work, limited career opportunity

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive of career development and lateral moves

Cons

Pay is a bit lower in some divisions

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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