Best company to work with - Operation Support Specialist Citi Employee Review

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Better pay, recognition and reward.

Cons

Poor work-life balance. Difficult to get in without referrals.

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5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong name recogition. Global footprint

Cons

Outdated trading systems, hyper competitive equities department due to relatively lower street ranking

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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