great pay!!!! - Collections Representative Citi Employee Review

4.0
Nov 27, 2008
Recommend
CEO approval
Business Outlook

Pros

pay no experience at all as a collections rep and started at 11.00 per hour full time, The VP were always on the floor talking to us and wanted to make sure we as employees were happy!!!!!!!! Citi is a great place to work and all the ubit managers are very helpful and fun they made sure that we received all the information we needed and the building that i worked at was amazing Citi made sure that we were always taking care off there was a on campus citi bank that way we could just walk to the bank instead of driving to one we even had a food court on campus with real chefs it was great

Cons

benefits!!!!! while i was there i couldnt get any straight answers on why my benefits were always messed up.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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