Collections: The most underappreciated job at Citi! - Collections Representative Citi Employee Review

2.0
Dec 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The flexability of working close to my home and working part time and getting fulltime benefits.

Cons

I feel that people who have dedicated their years at Citi do not get compensated as they should. The pay is horrible. Insurence benefits have sky rocketed so that the tiny pay raise you get is completely eaten up by the premiums.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and time off are definitely a plus, very accommodating.

Cons

Great working environment, but you need to be co cern every year when cuts hit. They rate you average if they plan on cutting you and it seems like the cuts are based higher on the older employees that have many years with the company. Growth was non existing, every year it was senior managers are not allowing any promotions even to 2 rating employees for many years.

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