Training is a shambles - Senior KYC Analyst Citi Employee Review

2.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good facilities, management are supportive, transferable skills, excellent salary, clear career progress

Cons

The training program is poor. 1 week of classroom based theory and then weeks of waiting around for actual work to start as you wait on systems access and other groups to finish.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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