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      Working at Citigroup Tampa is masochistic. - Senior Client Service Officer Citi Employee Review

      1.0
      Jun 17, 2008
      Senior client service officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Premier name. Good pay. Good benefits.

      Cons

      Municipal employee mentality where cross-team effectiveness is minimal. Laughable management more concerned with pet employees rather than the benefit of the company. Management that finds it funny when someone works 4am-6pm to get a job done because the tools and training are negligable.

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      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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