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      Life at Citimortgage - Service Officer II Citi Employee Review

      4.0
      Aug 29, 2009
      Service officer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Constantly busy and surrounded by overall great people that care about what they do. No one really bothers you and I like that about my job.

      Cons

      There is nothing bad to say.

      Explore other reviews about Citi

      5.0
      Jun 4, 2026
      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive of career development and lateral moves

      Cons

      Pay is a bit lower in some divisions

      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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