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      Citi

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      Rude TL and managers as well as HRs - Customer Solutions Officer Citi Employee Review

      1.0
      Jul 18, 2019
      Customer solutions officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Known and stable company. Accessible location.

      Cons

      Politics everywhere. Unprofessional TLs, they attack you personally not your skills and job output. I don't get it how they were trusted to hire talents with their unprofessionalism and poor hiring process. Conducting stress test to applicants in a condescending and rude manner. Management sucks, they just let these incidents happen.

      Explore other reviews about Citi

      5.0
      Jun 5, 2026
      Data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      workk life balance is good

      Cons

      workk life balance is not good sometimes

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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