Lack of clarity - AVP-Operations Citi Employee Review

3.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- Offer salary is good - Flexi dollar, normal insurance coverage, claim can be submitted easily - Smooth PC, given big screen at desk, IT support team is helpful (human, not bot) - Changi office: shuttle bus provided - Staff recognition program - Training course available - Global bank, great opportunity to move within the bank. - Collaborative. Everyone is one call away. Generally people are friendly, responsible and smart.

Cons

- Unstable, company is restructuring and laying off staff - No company wide D&D, no free snacks - Incompetent boss and making tasks difficult. Manager does not understand the work, ignorance, anyhow do and survive long here (at least to my knowledge, some department VPs giving incorrect information, good at speaking and pushing things away) - People expect you reply email instantly. - Politic and toxic environment, feel drained managing these relationship. Focus too much on this rather than the actual problems. - Roll out new requirement without consulting local business. - Favor certain race (imbalance) - Don’t expect much on increment and bonus

Explore other reviews about Citi

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong name recogition. Global footprint

Cons

Outdated trading systems, hyper competitive equities department due to relatively lower street ranking

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

See reviews by: Helpful|Rating|Date|All