help the front desk, answering calls - meet & greet... as well finding events around the community in the web. - I&E researcher Compass SLS & ILS Employee Review

5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

see familiar faces, as well as new people. Get put fun and exciting thing on our app Uventi. So, our clients and staff could adventure out

Cons

Answering phone calls, sometimes I'm not able to get the right answers or information. As well as not finding enough events to put under the list.

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Compass SLS & ILS Response
4mo
Thank you so much for taking the time to share your experience, and for your many years of service with Compass—we truly appreciate the care and creativity you bring to your role. We love hearing that you enjoy connecting with familiar and new faces and helping clients discover fun community events through Uventi, because those efforts make a real difference in people’s daily lives. We also appreciate your honest feedback about the challenges of answering calls and finding enough events to share; those are important areas for us to continue improving, and we’re always working to provide clearer resources, training, and support so staff feel confident and equipped. Your perspective helps us grow, and we’re grateful to have you as part of the Compass community.

Explore other reviews about Compass SLS & ILS

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very kind and supportive work environment. My position and role has been made very clear to me. I have felt so welcome by everyone here!

Cons

Thus far, I have not experienced anything I would call a con!

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Compass SLS/ILS has been a meaningful experience for me for the last 7 years. The company truly prioritizes client quality of life, and you can see that reflected in the care and support provided by the teams. There is a strong sense of purpose in the work, and leadership does recognize employees who go above and beyond. I’ve also had opportunities to grow professionally, take on leadership responsibilities, and be involved in projects outside of my direct role.

Cons

The workload can be very heavy and at times feels unsustainable, especially during staffing shortages or crisis situations. Communication is necessary between departments. 24/7 emergency support when on call can also be draining and makes it difficult to fully disconnect or recharge outside of work.

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Compass SLS & ILS Response
2mo
Thank you so much for sharing your experience and for the care you’ve given over the past 7 years. It means a lot to hear how strongly you feel the purpose of the work and the commitment to client quality of life. We’re also really glad you’ve had opportunities to grow and take on leadership along the way. We hear you on the challenges around workload, communication, and the demands of being on call. This work can be a lot, especially during tough seasons, and your feedback about needing more support and structure is truly important. We appreciate your honesty and everything you continue to bring to the team.
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